Responsible Gaming

Digital Payments in Responsible Gaming

Responsible gaming in casino and lottery gaming industries has traditionally been focused on providing the consumer with messaging and tools, such as self-exclusion, to enable the consumer to monitor their behavior.

But digital payments have the power to transform those tools by adding additional consumer options including deposit, time, and spending limits; inputs from financial institutions, such as velocity controls and spend limits by merchant category code (MCC); and the ability for operators to use technology to better identify potential problematic behavior and build in additional interventions for players.

The American Gaming Association, through their Payments Modernization efforts, helps to outline the additional protections incorporated into digital payments in the gaming industry.

Responsible Gaming in Play+

Whether via deposits for online sports betting, via online casino, for iLottery or at an integrated casino resort, Play+ provides you with tools to keep you safe and secure, and empower you to wager responsibly.

This includes:

• Identity and age verification from sign-up to ensure you are who you say you are
• Limit setting options via both Play+ and operator sites to enable you to better budget
• Deposit statements provided monthly to all Play+ account holders
• Breaks in play to replenish funds, via Play+ security controls that allow patrons to modify their daily limits only once every 24 hours
• Automatic reminders to alert you when a limit is approaching or reached
• Multi-jurisdictional self-exclusion via the PlayPause solution, which enables customers to self-exclude across multiple states and jurisdictions

Key Partnerships

As a leader in responsible gaming for the industry, Sightline works closely with leading organizations across the landscape to provide tools to patrons, research the impacts of payments on responsible gaming, and to drive awareness of responsible wagering behaviors.